Social Services

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Dennis J. Nowak
Acting Commissioner
3085 Veterans Memorial Hwy
Ronkonkoma, NY 11779
Phone: (631) 854-9930

Emergency Services (After 4:30 PM & Weekends, Holidays): (631) 854-9100 

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Family and Children Services

 Parents and child smiling while huggingFamily and Children Services oversees a variety of programs and services for at-risk children, adults, and families.

Information on Reporting Suspected Child Abuse or Maltreatment
Information on Human Trafficking
Guide for Relative Caregivers


CPS (Child Protective Services) - Child Abuse Reporting Hotline: 1 (800) 342-3720  OCFS CPS FAQs

The CPS Bureau investigates reports of alleged child abuse and/or maltreatment made to the New York State Central Register via the toll free number provided above, pertaining to residents of Suffolk County.  All calls remain confidential.

The Bureau also arranges for ongoing child protective and rehabilitative services to the child and the family.

For information on Reporting Suspected Child Abuse or Maltreatment, click here.

Safe Haven Program: 1 (866) TLC-BABY or 1 (866) 852-2229

New York State Law allows for parents who are unable or unwilling to care for their infant, to give up custody within 30 days of birth with complete confidentiality, no questions asked as long as no harm or neglect is involved.

In Suffolk County, most Hospitals, Police Departments and Fire Stations are designated Safe Havens.

A parent may also leave their infant with a responsible adult or in a suitable location and promptly call the Safe Haven hotline number provided above to provide the baby's location.

Parents are encouraged (but not required) to provide child's health, race, date of birth, place of birth and the medical history of the parents.

For additional information, visit: or

APS (Adult Protective Services): (631) 854-3232     APS FAQ's

Provides services for persons over 18 who are physically or mentally impaired and who are in a situation where they are harmed or threatened with harm by the actions of themselves or others.  This often involves the frail elderly and adults who are physically or mentally disabled, seriously ill or alcohol/substance abusers.

Potential clients have no one able or willing to help them meet their essential needs such as food, clothing, shelter, and for medical care.

Any concerned person or agency should make a referral for services using the three numbers provided above.  All calls are confidential and may be made anonymously.

For additional information, visit:

Safe Harbour Program: (631) 439-0480, Hotline: (631) 533-5656

The Safe Harbour Act of 2008 guarantees that sexually exploited/trafficked children are to be treated as child victims rather than prosecuted and to be offered services that can reduce trauma, hasten rehabilitation and pave the way for better outcomes.  


Suffolk County has implemented a Safe Harbour Program to promote community awareness and develop a comprehensive and coordinated service delivery system to meet the varied needs of exploited/trafficked youth.  The Safe Harbour Program is administered by EAC Network Inc. in partnership with the Department of Social Services (DSS).


Click Here to learn more about what human trafficking is, where it can likely occur, who is at risk of being victimized, what the “red flags” are, how to report suspected victims and available resources.


Child Preventative Services: (631) 854-9359

Provides case management services to assist families in staying together when a child is at risk of entering foster care and/or to hasten the return home of children in foster care. May include referrals for supportive services such as child care assistant (income guidelines may apply).

Foster Care: (631) 854-9359  Foster Care FAQs

There are times when children who cannot live with their parents because of neglectful or abusive family situations, come into foster care either through voluntary surrender or court order.

This service places children who are currently in the custody of the Commissioner of Social Services into family foster homes, group homes, or licensed child care institutions and provides for room and board, clothing, medical care and other special needs.

Adoption Services: (631) 853-KIDS (5437) - If Wishing to Adopt    Adoption Services FAQs

Arranges for placement of children who are legally free for adoption, and are in the guardianship of the Commissioner of Social Services, in appropriate adoptive homes. Supervises the placement until legalization of the adoption by the courts. Also, provides assistance to natural parents in planning a permanent home for children.

For additional information, visit:

Want to Become a Foster Parent? (631) 854-9460 or (631) 853-KIDS (5437)

Are you someone who enjoys parenting and is willing to share your home, time and energy with children who need an extra helping of love?  In addition to receiving extensive training and reimbursement to help with the expenses while a child is in your home, you can also expect the many rewards becoming a foster parent brings, such as, a sense of accomplishment, the chance to help children feel good about themselves, pride in doing a meaningful and important job, the chance to meet and work with new people, and the opportunity to make a lifetime of difference in a relatively short period of time.

Children come into foster care for a variety of reasons including the illness, death, or incarceration of their parents or as a result of neglectful or abusive family situations.  Social Services relies on foster families to provide a safe, loving, temporary family for these children who cannot live with their own families.  A child's stay in foster care may be as short as overnight of as long as it takes to achieve a permanent plan for the child.

For additional information, visit:

Relative Caregivers: (631) 853-KIDS (5437)

There are times when children cannot live with their parents because of neglectful or abusive family situations.  When this happens, Child Protective Services (CPS) seeks family members or close family friends to care for the children temporarily until the issues that caused their removal can be addressed.

Children often do better and feel more secure living with people who are familiar to them while their parents work on the problems that caused the need for removal.  As a relative caregiver, the care you provide can nurture the children's growth and development as well as contribute to the family's healing.

For more information on Relative Caregivers, click here.

Foster Care / Local Educational Agency – Point of Contact: (631) 854-9311

The federal Every Student Succeeds Act (ESSA) of 2015 regarding students in foster care requires that school districts and charter schools provide assurances that they will collaborate with the local department of social services to develop and implement clear written procedures for how transportation to maintain children in foster care in their school of origin when in their best interest will be provided, arranged, and funded for the duration of their time in foster care. 

The Suffolk County Department of Social Services has designated Child Placement Bureau Assistant Director Anjela Pandolfo as its child welfare point of contact for school districts. Ms. Pandolfo can be contacted at 631-854-9311 or via email

Child Care Services: (631) 854-3349   Child Care Services FAQ's        Child Care Eligibility Wizard

The Suffolk County Department of Social Services provides free or low cost subsidized child care services for eligible families residing in Suffolk County. 

Child care is available for children, between the ages of 6 weeks through 12  years  in licensed day care centers, school age child care programs, group family day care homes, registered family day care homes, and legally exempt/informal child care programs.     NOTE:  Children with special needs may be able to receive subsidized child care through 18 years of age.

Families must meet income and program  eligibility criteria to be eligible for  a child care subsidy.    All individuals applying for a child care subsidy must complete an application and submit supporting documentation.

CLICK HERE for more information about Suffolk County’s subsidized child care program including:

  • Descriptions of the program and income eligibility criteria.
  • Answers to frequently asked questions.
  • A Child Care Eligibility Wizard where you can quickly check YOUR family’s program and income eligibility.
  • Links to the child care application, instructions for completing the application and additional forms that may be required based on your family’s circumstances.


If you decide to apply for child care services, please view the following three booklets (available in English or Spanish (SP)) to find out what you should know about your rights and responsibilities and available services: 

4148A Your Rights and Responsibilities Booklet  1 

4148A-SP Your Rights and Responsibilities Booklet 1 

4148B  What You Should Know About Social Service Programs Booklet 2   

4148B-SP What You Should Know About Social Service Programs Booklet 2 

4148C What You Should Know If You Have An Emergency Booklet 3

4148C-SP What You Should Know If You Have An Emergency Booklet 3


For additional information about child care services in New York State, visit: